What factors help to determine whether GLWA will raise water rates or maintain the current level?

The revenue generating capacity of GLWA is somewhat dependent upon the weather. Hot, dry weather generally results in more water sales to the suburban wholesale customers that produce extra revenue to be used by GLWA in a future year. Cool, damp weather can have the opposite effect, generally resulting in an annual revenue shortfall. In addition, there are costs involved in operating and maintaining existing system facilities and capital improvement programs necessary to meet existing and future customer demands.

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1. Where does the water used by Canton residents and businesses come from?
2. What are the current water rates?
3. What to do in the event of an emergency?
4. How do the water rates charged by the GLWA affect Canton?
5. What factors help to determine whether GLWA will raise water rates or maintain the current level?
6. Who in the township approves the rate increases?
7. What are the current water and sewer rates for Canton?
8. How does the township determine my water and sewer usage?
9. My water meter is outside, why does the DPW serviceman need to come inside my home?
10. Why is my bill so high?
11. Why am I being charged fixed charges on my water and sewer bill?
12. What are the fixed water charges on my bill?
13. What are the fixed sewer charges on my bill?
14. What is the minimum bill for Canton Township?
15. How often will I receive my water bill?
16. What are my options for payment?
17. Is there a fee for online or IVR payment?
18. Can I make partial or extra payments on my water and sewer account?
19. What is the penalty for late payment?
20. What do I do if I am selling my home and need a final meter reading?
21. Can I have a separate meter for my outdoor irrigation system?
22. I think I have a leak in my water system, how do I know?
23. How much water can be lost from a leak?
24. How can I conserve water and reduce my water bill?